Politique de confidentialité

📄 Privacy Policy

Effective Date: 01/02/2023
Last Updated: 25/11/2025**

InterCyprus (“we”, “our”, “us”, “the Site”) is operated by Intercyprus Trading Ltd, and we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit InterCyprus.com or make a purchase.

This Policy complies with:
– EU GDPR
– ePrivacy Directive
– UK GDPR
– CCPA
– Other applicable international regulations

If you do not agree with this Policy, please discontinue use of the Site.


1. Information We Collect

a. Device Information

Automatically collected through cookies, pixels, tags, log files, and Shopify analytics.

Includes:
– IP address
– Browser type & version
– Time zone
– Device identifiers
– Pages viewed
– Search terms
– Site interactions

Purpose: Security, performance, fraud detection, analytics, and marketing.
Shared with: Shopify and approved app providers.


b. Order Information

Provided by you during checkout, including:
– Name
– Billing/shipping address
– Phone number
– Email
– Payment information (processed securely by Shopify Payments / Stripe / PayPal)

Purpose:
– Process orders
– Arrange shipping (only for countries we serve)
– Prevent fraud
– Provide confirmations and delivery updates

(Note: Shipping restrictions do not affect what data we collect; they only determine where orders can be delivered.)


c. Customer Support Information

Collected when you contact us via email or forms.

Purpose:
– Respond to inquiries
– Provide customer support
– Resolve returns or delivery issues


2. How We Use Personal Information

We use your personal data to:
– Process and fulfill orders
– Handle payments and refunds
– Send order updates
– Provide customer support
– Improve and optimize the Site
– Perform analytics
– Conduct advertising and marketing (with consent)

We do not sell personal data.


3. Legal Basis for Processing (GDPR – EEA/UK)

We process data under:
– Consent
– Performance of a contract
– Legal obligations
– Legitimate interests (e.g., analytics, fraud prevention)
– Vital interests
– Public interest tasks (rare)

You may withdraw consent at any time.


4. Sharing Personal Information

We share data only when necessary:

Service Providers

– Shopify (hosting, checkout)
– Payment processors
– Integrated apps (analytics, reviews, customer support)

Shipping & Logistics

– Courier companies
– Fulfilment partners and international suppliers

Shipping restrictions do not change how we process or share personal data; they only determine delivery availability.

Legal Compliance

We may share data when required by law or to enforce our policies.

We do not sell personal data.


5. Behavioural Advertising

We may use your data for marketing (with consent), through:

– Shopify
– Google
– Meta (Facebook/Instagram)
– Bing
– Other approved providers

Opt-out links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
DAA: http://optout.aboutads.info/

You may also disable cookies through our cookie banner.


6. Cookies & Similar Technologies

We use cookies for:
– Essential site functions
– Checkout & cart operations
– Analytics
– Marketing & personalization

You may manage or withdraw cookie consent at any time.


7. Data Retention

We retain data:
– As long as required to fulfil orders
– Until you request deletion
– As required by law (e.g., tax compliance)

You may request deletion at: sales@intercyprus.com


8. Minors

The Site is not intended for children under 18.
Parents may request deletion of a minor’s data.


9. International Data Transfers

Some data may be transferred outside the EEA (e.g., Canada, USA).

Shopify provides GDPR-compliant safeguards:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

Transfers use SCCs or other approved mechanisms.


10. Your Rights

GDPR (EEA/UK) Rights:

– Access your data
– Correct or delete your data
– Object to processing
– Restrict processing
– Data portability
– Withdraw consent

CCPA Rights (California):

– Know what data is collected
– Access and delete data
– Opt-out of data sharing
– Use an authorized agent

To exercise rights:
📧 sales@intercyprus.com


11. Automated Decision-Making

We do not use automated decision-making with legal or significant effects.
Limited profiling for advertising may occur with consent.


12. Do Not Track

We do not respond to Do Not Track signals due to a lack of industry standards.


13. Changes to This Policy

We may update this Policy as laws, technology, or operations change.
The updated version becomes effective upon posting.


14. Contact Information

For privacy or GDPR inquiries, data access, correction, or deletion:

📧 sales@intercyprus.com

🏢 Registered Office:
Intercyprus Trading Ltd
20 Wenlock Road
London, N1 7GU
United Kingdom

📍 Service & Support Address:
Michael Koutsofta 9
Strovolos 2000
Nicosia, Cyprus

Supervisory Authority (GDPR – Cyprus):
Office of the Commissioner for Personal Data Protection
https://www.dataprotection.gov.cy